Privacy Policy & Terms of Service

Perfected Air Solutions LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, such as when you complete a contact form, request a quote, or communicate with us. This may include:

• Personal information (name, email address, phone number)
• Address and location information
• Information about your HVAC system or service needs
• Any other information you choose to provide

How We Use Your Information

We may use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your requests, questions, and comments
• Process and complete transactions
• Send you technical notices, updates, and administrative messages
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with our legal obligations

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your interactions with our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Data Security

We implement reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

By accessing or using the services of Perfected Air Solutions LLC, you agree to be bound by these Terms of Service.

Service Appointments

When scheduling a service appointment, we will make every effort to arrive within the scheduled time frame. However, due to the nature of HVAC service work, exact arrival times cannot be guaranteed.

Estimates and Pricing

All estimates provided are based on our assessment of your needs and system requirements. Final pricing may vary if additional issues are discovered during service or if the scope of work changes.

Warranties

Our labor is warranted for 90 days from the date of service. Manufacturer warranties apply to all equipment and parts installed. Warranty coverage may be void if equipment is serviced by unauthorized personnel or if maintenance requirements are not followed.

Payment Terms

Payment is due upon completion of service unless other arrangements have been made in advance. For installation projects, a deposit may be required before work begins, with the balance due upon completion.

Cancellation Policy

If you need to cancel or reschedule a service appointment, please provide at least 24 hours' notice. Failure to provide notice may result in a cancellation fee.

Limitation of Liability

Perfected Air Solutions LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from the use of our services or any delays in service.