Question 1

How often should I change my AC filter?

Accepted Answer

In Bay County's dusty, humid environment, we recommend checking filters monthly and replacing them every 30, 60 days during peak cooling season, March through November. Homes with pets, allergies, or near construction sites should change filters monthly. Our maintenance plan members receive filter replacement reminders based on their specific needs.

Question 2

What temperature should I set my AC in Florida?

Accepted Answer

We recommend 78°F when you're home and 82°F when away. Each degree below 78°F increases energy costs by 8, 10%. With our coastal humidity, focus on comfort rather than just temperature. A properly maintained system at 78°F with good humidity control feels more comfortable than a struggling system set at 72°F.

Question 3

Why is my AC freezing up?

Accepted Answer

AC freeze ups typically result from restricted airflow, dirty filters or blocked vents, low refrigerant levels, or mechanical failures. In Panama City's humid climate, freeze ups are especially problematic as the excess moisture can cause water damage. Turn off your system immediately and call for service to prevent compressor damage.

Question 4

How long should an AC system last in Florida?

Accepted Answer

With proper maintenance, AC systems in Bay County typically last 10, 15 years, though coastal properties may see shorter lifespans, 8, 12 years, due to salt corrosion. Regular maintenance can extend life significantly. Systems over 10 years old should be evaluated for replacement, especially if repair costs are mounting.

Question 5

What's the difference between SEER and SEER2 ratings?

Accepted Answer

SEER2 is the new testing standard as of 2023, providing more accurate real world efficiency measurements. A 14 SEER unit equals approximately 13.4 SEER2. For our long cooling season, we recommend minimum 15 SEER2, old 16 SEER, for optimal efficiency and comfort.

Question 6

Why does my AC smell musty?

Accepted Answer

Musty odors indicate mold or mildew growth in your system, common in Florida's humid climate. This typically occurs in the evaporator coil, drain pan, or ductwork. Professional cleaning and UV light installation can eliminate odors and prevent future growth. Do not ignore this, it affects both health and system efficiency.

Question 7

Should I cover my outdoor AC unit?

Accepted Answer

Never cover your AC unit in Florida, even during winter. Our mild winters and high humidity make covers trap moisture, causing rust and mold. The only exception is securing units before hurricanes, but remove covers immediately after the storm passes.

Question 8

What size AC do I need for my home?

Accepted Answer

Proper sizing requires professional load calculations considering square footage, insulation, windows, and sun exposure. Oversized systems short cycle, causing humidity problems, especially problematic in our climate. Undersized systems run constantly without achieving comfort. Most Bay County homes need 3, 5 ton systems, but only proper calculation ensures correct sizing.

Question 9

Do I really need heating in Florida?

Accepted Answer

Yes! Bay County typically sees 20, 40 nights below 40°F annually, with occasional freezes. Heat pumps provide efficient heating using the same system that cools your home. Maintaining heating capability prevents pipe freezes and keeps your home comfortable during our brief but chilly winter spells.

Question 10

Heat pump vs. traditional heating, which is better for Florida?

Accepted Answer

Heat pumps are ideal for Bay County's mild winters, providing efficient heating down to about 35°F. They are more energy efficient than electric resistance heating and eliminate the need for separate heating and cooling systems. Most Florida homes benefit from heat pump systems.

Question 11

Why is my heat pump blowing cool air?

Accepted Answer

Heat pumps produce lower temperature air, 85, 95°F, than furnaces, which feels cool compared to body temperature but still heats your home. If air feels cold, below 80°F, you may have a refrigerant issue, defrost cycle problem, or emergency heat activation. Professional diagnosis is recommended.

Question 12

How often should I use my heat in Florida?

Accepted Answer

Run your heating system at least once monthly during fall to ensure it works when needed. This prevents surprises during cold snaps and keeps components operational. Set it to 68, 70°F during cold weather for efficiency, each degree higher increases heating costs by 5, 8%.

Question 13

Is annual maintenance really necessary?

Accepted Answer

In Florida's demanding climate, bi annual maintenance is essential. Systems here run 2,500+ hours annually compared to 1,200 hours in northern states. Regular maintenance prevents 85% of breakdowns, maintains efficiency, protects warranties, and extends system life by 5, 7 years.

Question 14

What's included in professional maintenance?

Accepted Answer

Our 21 point maintenance includes cleaning coils, checking refrigerant, testing capacitors, measuring temperature differentials, inspecting electrical connections, cleaning drain lines, calibrating thermostats, and more. Florida specific services include mold prevention treatment and salt corrosion inspection for coastal properties.

Question 15

How can I reduce my electric bills?

Accepted Answer

Beyond regular maintenance, install a programmable thermostat, saves 10, 15%, seal duct leaks, saves 20, 30%, add insulation, use ceiling fans, close blinds during sunny days, and consider upgrading to high efficiency equipment. Our energy audits identify your best savings opportunities.

Question 16

When should I replace vs. repair my system?

Accepted Answer

Consider replacement if, repairs exceed $5,000, your system is over 10 years old, energy bills are increasing despite maintenance, you are facing frequent breakdowns, or R 22 refrigerant is needed. We provide honest assessments helping you make the most cost effective decision.

Question 17

Do I need a dehumidifier in Florida?

Accepted Answer

While AC systems provide some dehumidification, many Florida homes benefit from whole house dehumidifiers, especially during mild weather when AC runs less. Maintaining 45, 55% humidity prevents mold growth, improves comfort, and protects your home from moisture damage.

Question 18

Are UV lights worth it for Florida homes?

Accepted Answer

Absolutely. UV lights prevent mold and bacteria growth on coils and in drain pans, constant problems in our humid climate. They improve air quality, reduce musty odors, maintain system efficiency, and can alleviate allergy symptoms. Most systems pay for themselves through improved efficiency.

Question 19

How often should ductwork be cleaned?

Accepted Answer

Every 3, 5 years for most homes, or 2, 3 years if you have pets, allergies, or recent construction. Florida's humidity can promote mold growth in ducts, making regular cleaning important. Signs you need cleaning include visible mold, excessive dust, or musty odors from vents.

Question 20

What's the best air filter for Florida homes?

Accepted Answer

MERV 8, 11 filters balance filtration with airflow for most homes. Higher MERV ratings filter more but can restrict airflow in older systems. With our high humidity, avoid overly restrictive filters that reduce dehumidification. Change filters more frequently rather than using higher MERV ratings.

Question 21

How long does AC installation take?

Accepted Answer

Most residential installations complete in 6, 8 hours for straight changeouts, or 1, 2 days if ductwork modifications are needed. We coordinate scheduling to minimize disruption and can provide temporary cooling if needed during installation.

Question 22

What brands are most reliable?

Accepted Answer

We install and service all major brands. Carrier and Trane offer excellent reliability with strong coastal protection options. Lennox provides cutting edge efficiency. Goodman offers great value. The installer's quality matters more than brand, proper installation prevents 90% of future problems.

Question 23

Are smart thermostats worth the investment?

Accepted Answer

Yes, smart thermostats typically save 15, 25% on cooling costs through optimized scheduling and remote control. Features like humidity sensing are particularly valuable in Florida. Most pay for themselves within 12, 18 months through energy savings.

Question 24

What's a variable-speed system?

Accepted Answer

Variable speed systems adjust output to match your home's exact needs, providing superior humidity control, even temperatures, and 40, 50% energy savings compared to single stage systems. They are ideal for Florida's climate where dehumidification is as important as cooling.

Question 25

What should I check before calling for service?

Accepted Answer

Check these first, thermostat settings and batteries, circuit breakers, air filter condition, outdoor unit for debris, and ensure all vents are open. These simple checks solve 30% of service calls. If these do not resolve the issue, call for professional service.

Question 26

Is no cooling a true emergency?

Accepted Answer

In Florida's climate, especially with elderly residents, children, or medical conditions, no cooling is absolutely an emergency. We provide 24, 7 emergency service because we understand that AC failures in 90°+ weather with high humidity pose health risks.

Question 27

Why does my AC run constantly?

Accepted Answer

Constant operation during peak summer, 90°+ days, is normal. However, if it runs constantly without maintaining set temperature, you may have, inadequate insulation, undersized equipment, refrigerant leaks, or dirty coils. Professional diagnosis can identify the cause and solution.

Question 28

What do I do if my AC leaks water?

Accepted Answer

Indoor water leaks usually indicate clogged drain lines, common in Florida's humid climate where algae growth blocks drains. Turn off your system to prevent water damage and call for service. Regular maintenance prevents most drain issues.

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